FAQs Prestge

We source wild and natural ingredients from around the globe. Please refer to the ‘what makes us rare’ section on the product pages

DMS = Degrees, Minutes and Seconds.
This is a numerical way of specifying a geographic location. It is based on the location's latitude and longitude.
We display ingredient DMS coordinates on the packaging of each Rare by Nature product. You can copy the DMS into your internet browser to see the area of origin.

Our products are 100% natural and chemical free

Refer to the individual product page FAQ

We recommend the regular use of our products for one month to observe best results

One month if you follow the recommended dose

Some of our products are vegan. Please refer to FAQ on individual product pages for specific information

Every batch of our collagen is tested and screened for metal contaminants using the AUS/NZ food standard.

You should consult your medical practitioner before taking any dietary supplements during pregnancy. Our capsule products are natural foods and we are happy to provide you with nutritional information to share with your medical practitioner.

Please refer to ‘how we use it’ on the individual skincare product pages

Rule of thumb = apply your natural skin care products in order of thinnest to thickest texture after cleansing. E.g., Cleanser, toner, serums, moisturiser, oil, sunscreen.

Our products are suitable for men and women

Yes

Our products are made in Australia

Store in a dry place below 30°C

We offer $10 off your first purchase if you sign up for our newsletter
We offer $10 off your second purchase if you leave a review on our website

With regular, continued use, you can achieve better results. In addition, Our subscribers enjoy savings of between $14 and $50 on their recurring orders.

Automatically receive your order every month. No minimum term, you can pause, edit or cancel anytime via your account or by contacting us at hello@rarebynature.com.

You can pause, edit or cancel anytime via your account or by contacting us at hello@rarebynature.com.

We ship worldwide

We have a 30-day return policy. You have 30 days after receiving your item to request a return. To start a return please contact hello@rarebynature.com

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To start a return please contact hello@rarebynature.com

Australian orders: Please allow 3-5 business days
International orders: Depending on destination, please allow 1-3 weeks for your order to arrive. Most international orders arrive in under 2 weeks.

You can change your delivery address if you let us know before we ship your order. Please contact us immediately at hello@rarebynature.com so we can edit your address before your order is dispatched for delivery. Please contact us for any cancellation requests.

Please contact us immediately if you receive an item that is defective or damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

For wholesale queries please contact our team directly at hello@rarebynature.com